The Commercial Cum Ticket Clerk (CCTC) is one of the most popular posts under the Railway Recruitment Board (RRB) NTPC undergraduate category. Candidates who have completed their Class 12 education often prefer this position because it offers a secure government job, attractive salary, multiple allowances, and excellent career growth opportunities.
If you are preparing for the RRB NTPC examination, understanding the salary structure and benefits of this post can help you make an informed career decision. Know the latest Commercial Cum Ticket Clerk in Railway salary, pay scale, in-hand salary, allowances, job profile, benefits, and promotion details for 2026.
What is a Commercial Cum Ticket Clerk in Railways?
A Commercial Cum Ticket Clerk is responsible for issuing railway tickets, assisting passengers, handling fare-related transactions, and providing information regarding train schedules and reservations. These employees work at railway stations and play a crucial role in ensuring smooth passenger service operations.
The post falls under the Commercial Department of Indian Railways and is recruited through the RRB NTPC examination.
Commercial Cum Ticket Clerk in Railway Salary Overview
The Commercial Cum Ticket Clerk post comes under Pay Level-3 of the 7th Pay Commission Pay Matrix. The starting basic pay is ₹21,700 per month.
| Salary Component | Amount |
|---|---|
| Pay Level | Level-3 |
| Basic Pay | ₹21,700 |
| Grade Pay (Equivalent) | ₹2,000 |
| Dearness Allowance (DA) | As Applicable |
| House Rent Allowance (HRA) | Based on City Category |
| Transport Allowance (TA) | Applicable |
| Approximate In-Hand Salary | ₹32,000 – ₹35,000 |
The total salary increases significantly after adding allowances and annual increments.
Commercial Cum Ticket Clerk In-Hand Salary
After including all allowances and deductions, a newly appointed Commercial Cum Ticket Clerk generally receives an in-hand salary ranging from ₹32,000 to ₹35,000 per month. In metro cities, the amount can be slightly higher because of increased HRA.
Estimated Salary Structure
| Component | Approximate Amount |
|---|---|
| Basic Pay | ₹21,700 |
| Dearness Allowance | ₹10,000+ (varies) |
| House Rent Allowance | ₹1,700 – ₹5,400 |
| Transport Allowance | ₹1,000 – ₹3,000 |
| Gross Salary | ₹35,000 – ₹40,000 |
| Deductions | ₹3,000 – ₹5,000 |
| In-Hand Salary | ₹32,000 – ₹35,000 |
Detailed Salary Structure
The salary package of a Commercial Cum Ticket Clerk consists of various components that contribute to the overall earnings.
Basic Pay
The basic pay for a newly appointed Commercial Cum Ticket Clerk is ₹21,700 per month. This serves as the foundation for calculating other allowances and benefits.
Dearness Allowance (DA)
Dearness Allowance is provided to compensate employees for inflation. The government revises DA periodically, which directly increases the total salary package.
House Rent Allowance (HRA)
HRA depends on the city of posting. Employees working in metro cities receive higher HRA compared to those posted in smaller towns.
| City Category | HRA Benefit |
|---|---|
| X Cities | Highest |
| Y Cities | Moderate |
| Z Cities | Standard |
Transport Allowance (TA)
Transport Allowance is provided to cover commuting expenses and forms an important part of the monthly salary.
Commercial Cum Ticket Clerk Job Profile
A Commercial Cum Ticket Clerk performs several important duties related to passenger services and ticket management.
Major Responsibilities
- Issuing railway tickets to passengers
- Managing reservation and cancellation requests
- Handling passenger inquiries
- Maintaining ticket sales records
- Collecting fares and payments
- Providing train-related information
- Ensuring smooth operations at booking counters
- Assisting passengers during peak travel periods
The job requires good communication skills, customer service abilities, and accuracy in handling transactions.
Additional Benefits and Perks
Apart from the salary, Commercial Cum Ticket Clerks receive several benefits offered by Indian Railways.
Medical Facilities
Employees and their eligible family members are entitled to medical treatment and healthcare facilities provided by the Railways.
Railway Pass and Travel Benefits
Railway employees receive travel concessions and railway passes as per departmental rules, allowing them to travel at reduced or no cost.
Pension Benefits
Employees contribute to the National Pension System (NPS), which helps provide financial security after retirement.
Leave Facilities
Railway employees enjoy various types of leave, including:
- Casual Leave
- Earned Leave
- Medical Leave
- Maternity Leave
- Paternity Leave
Job Security
As a central government employee, a Commercial Cum Ticket Clerk enjoys excellent job stability and long-term career security.
Career Growth and Promotion
Indian Railways offers a structured promotion system that enables employees to advance their careers over time.
A Commercial Cum Ticket Clerk may progress through the following hierarchy:
- Commercial Cum Ticket Clerk
- Senior Commercial Cum Ticket Clerk
- Chief Commercial Cum Ticket Supervisor
- Commercial Inspector
- Assistant Commercial Manager
- Senior Commercial Management Positions
Promotions are generally based on seniority, departmental examinations, work performance, and available vacancies.
Why is the Commercial Cum Ticket Clerk Post Popular?
There are several reasons why thousands of candidates prefer this railway position every year:
- Attractive starting salary
- Government job security
- Regular salary increments
- Medical facilities
- Travel concessions
- Pension benefits
- Promotion opportunities
- Respectable work environment
- Good work-life balance
Among the undergraduate RRB NTPC posts, Commercial Cum Ticket Clerk is considered one of the best options due to its higher pay level and career prospects.
Commercial Cum Ticket Clerk Salary After 5 Years
With annual increments, DA revisions, and possible promotions, the salary increases steadily over the years. After five years of service, employees generally earn considerably more than their starting salary and may become eligible for higher-level positions within the Commercial Department.
The exact salary growth depends on the posting location, performance, and promotion opportunities.
Commercial Cum Ticket Clerk Salary vs Other RRB NTPC Undergraduate Posts
| Post | Pay Level | Initial Pay |
|---|---|---|
| Junior Clerk Cum Typist | Level-2 | ₹19,900 |
| Accounts Clerk Cum Typist | Level-2 | ₹19,900 |
| Junior Time Keeper | Level-2 | ₹19,900 |
| Trains Clerk | Level-2 | ₹19,900 |
| Commercial Cum Ticket Clerk | Level-3 | ₹21,700 |
This comparison clearly shows that the Commercial Cum Ticket Clerk post offers a better starting salary than most other undergraduate NTPC positions.
Conclusion
The Commercial Cum Ticket Clerk post is an excellent career opportunity for candidates seeking a stable and rewarding government job in Indian Railways. With a starting basic pay of ₹21,700 and an estimated in-hand salary of ₹32,000 to ₹35,000 per month, it provides a strong financial foundation along with numerous benefits such as medical facilities, travel concessions, pension benefits, and promotion opportunities.
FAQs
What is the basic salary of a Commercial Cum Ticket Clerk?
The starting basic salary of a Commercial Cum Ticket Clerk is ₹21,700 per month under Pay Level-3.
What is the in-hand salary of a Commercial Cum Ticket Clerk?
The approximate in-hand salary ranges from ₹32,000 to ₹35,000 per month after allowances and deductions.
Is Commercial Cum Ticket Clerk a government job?
Yes, it is a central government job under Indian Railways.
What qualification is required for Commercial Cum Ticket Clerk?
Candidates must have passed Class 12 (10+2) from a recognized board.
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